Discover Your Natural Beauty

Terms and Conditions
Privacy Policy
Terms and Conditions for I sQin Clinic
1. Introduction
Welcome to I sQin Clinic. By booking and receiving services with us, you agree to the following terms and conditions. Please read them carefully, as they outline your rights and responsibilities as a client.
2. Eligibility
You must be at least 18 years old to receive treatments unless accompanied by a parent or legal guardian.
By agreeing to receive services, you confirm that you have no contraindications that could impact your safety or the treatment outcome.
3. Consultation and Medical Information
All clients must complete a consultation and medical history form prior to any treatment.
You are responsible for providing accurate and complete information about your medical history, allergies, or any prior aesthetic treatments.
I sQin Clinic cannot be held liable for adverse reactions if relevant information is withheld or omitted.
4. Appointments and Cancellations
Appointments must be booked in advance. Please arrive on time, as late arrivals may result in reduced treatment time.
Payment Deposit: A deposit of £30 is required before the treatment to secure your appointment.
Cancellation Policy: At I sQin Clinic, we value both our clients' time and our practitioners’ schedules. To ensure smooth operation and fairness to all clients, we have a strict cancellation policy as follows:
Appointments must be cancelled or rescheduled at least 48 hours before the scheduled time.
If you cancel or request to reschedule an appointment with less than 48 hours' notice, a fee equivalent to the deposit paid will be charged.
Deposits for appointments are non-refundable if the cancellation occurs within 48 hours of the appointment time.
Failure to attend an appointment without prior notification will result in the full deposit being retained.
We appreciate your understanding and cooperation in respecting this policy, which helps us manage our schedule and continue to provide the best service to all clients.
5. Payment and Refunds
Payments are required at the time of service or as per the pre-agreed payment plan.
I sQin Clinic does not offer refunds for completed treatments or products. If you have concerns about a service, please contact us promptly.
Deposits for appointments may be non-refundable unless cancelled within the specified timeframe.
6. Treatment Results and Expectations
While we strive to provide optimal results, individual outcomes may vary. I sQin Clinic does not guarantee specific results, as they are affected by individual factors and lifestyle.
Some treatments may require multiple sessions for the best results, and additional costs may apply.
7. Aftercare and Client Responsibility
Following aftercare instructions is essential to achieve the best results and avoid complications. Failure to follow these guidelines may impact results and is at your own risk.
I sQin Clinic is not liable for issues arising from non-compliance with aftercare advice.
8. Privacy and Data Protection
We respect your privacy and handle personal data in accordance with GDPR.
Your information is used solely for treatment planning, record-keeping, and communication regarding appointments and services.
9. Liability
I sQin Clinic and its employees will not be held responsible for any damage, injury, or adverse reactions resulting from treatments, except in cases of proven negligence.
We encourage all clients to disclose any medical conditions or concerns before treatment, as we cannot be held liable for issues arising from undisclosed information.
10. Policy Changes
I sQin Clinic reserves the right to update these terms and conditions at any time. Clients will be informed of any changes, and the latest version will always be available on our website or on-site.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be handled within this jurisdiction.
I sQin Clinic
Privacy Policy
Effective Date: 05.12.2024
At I sQin Clinic, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of personal data:
Personal Information: Name, contact details (email, phone number, address), and date of birth.
Health Information: Details about your skin type, medical history, allergies, or preferences shared during consultations.
Payment Information: Billing address and payment method (processed securely).
Usage Data: Information about how you use our website, including cookies, IP address, and browsing history.
2. How We Use Your Information
We use your information to:
Provide and personalise our services.
Manage bookings and appointments.
Send confirmation emails, reminders, and promotional offers (with your consent).
Improve our website and customer experience.
Comply with legal or regulatory requirements.
3. Sharing Your Information
We will never sell your information. We may share data only when necessary:
With third-party service providers (e.g., booking systems, payment processors) under strict confidentiality agreements.
To comply with legal obligations or protect our rights.
4. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Withdraw consent for marketing communications at any time.
Request the deletion of your data (subject to legal or regulatory retention requirements).
5. Cookies
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.
6. Data Security
We implement robust security measures to protect your data. While we strive to keep your information secure, no method of transmission over the internet is 100% secure.
7. Data Retention
We will retain your personal data only for as long as necessary to provide our services or as required by law.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this policy periodically. The updated version will be posted on our website with the revised effective date.
10. Contact Us
If you have any questions or concerns about this policy, please contact us:
Email: isqinclinic@gmail.com
Phone: 07913307144
Address:
304 Nelson Road
TW2 7AJ
Whitton, Twickenham
London
I sQin Clinic
